Bikes and equipment next being dispatched on 5 January 2022

A warehouse reshuffle and changes to our inventory processes mean that we won't be able to dispatch bikes or equipment between 24 December 2021 and 4 January 2022. We will start to send out bikes and equipment listed as being in stock on 5 January 2022. At that point, we will work through orders based on the date they were placed. As soon as your order has been dispatched, we'll send you an e-mail to let you know.

Apparel and spare parts are not affected by the changes to our inventory processes and warehouse, so we will still be dispatching these products as normal if they're in stock.

If you ordered a woom bike before 14 December that was meant to be in stock but couldn't be delivered in time for Christmas, you can rest assured that we're doing everything we can to get your order to you as soon as possible. We'll be in touch with an update the moment we have one for you!

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