What is the quality assurance process like at woom?
Product safety is our top priority. That begins as early as the design process for woom products, which is aligned with international industry standards.
Before we release our products, we make sure they undergo rigorous testing by external laboratories to ensure that your child is always safe while riding and enjoys the maximum fun factor on their bike. Between the production and dispatch phases, our bikes are put through three stages of quality assurance: the approval test on components performed by accredited independent laboratories, during assembly through inspection by a quality manager at the factory, and final checks when the fully assembled bikes arrive at our warehouse. The purpose of this quality control process is early detection of any defects to ensure that only bikes in perfect working order leave our warehouse.
For woom bikes that are sold in shops, woom retailers always perform thorough quality checks before selling them and check that the bikes have been assembled properly.