How can I register our bike if I can't read the frame number?

Most woom bikes have a unique frame number, which is located on the underside of the frame by the bottom bracket (woom ORIGINAL, woom OFF, woom OFF AIR, woom NOW) or on the back of the seat tube (woom UP). Our balance bikes (woom ORIGINAL 1 and woom ORIGINAL 1 PLUS) don't have a frame number.

The frame number is not a required field in the registration form for the 10-year warranty. You can always just insert an X in place of any digits you can't read in the frame number.

If you're registering a balance bike, please just enter BALANCE BIKE when you're asked for the frame number.

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